A - Introduction

This section of the website seeks to clearly outline terms and conditions of sale in detail, in order to facilitate our commercial relationship with companies that choose the products marketed via the website www.wholesaleleatherbagsitaly.com. All purchase contracts made via the website www.wholesaleleatherbagsitaly.com between vendor and client are defined as marketing between companies that prefer to use electronic transactions, more specifically indicated by the anacronym B2B, and are therefore an integral part of the General Conditions. Fior di Loto di Chen Rongrong does not sell to private individuals, but distributes its products to various industry sectors such as: Leather Goods, Wholesalers, and Cash & Carry. Furthermore it produces personalized bags on request.

B - Acceptance of general conditions of sales

1. Orders placed with Fior di Loto di Chen Rongrong can only be considered complete once they have been accepted, even partially, by Fior di Loto di Chen Rongrong, which reserves the right to accept or decline orders, subject to detailed technical and/or administrative checks. Acceptance of orders is deemed implicit after 15 days of silence and/or non-communication, if the Client has not received communications by any other means. By placing an electronic order the Client accepts that it has been informed about all the conditions established during the purchasing process, and that it accepts all general and payment conditions listed below.

2. The Client can in no way claim damages or compensation if the product sold has been badly treated, stored or looked after.

C - Method of purchase

1. By placing an electronic order the Client can order products exclusively in the multimedia catalogue as previously mentioned at: www.wholesaleleatherbagsitaly.com. Fior di Loto di Chen Rongrong reserves the right to modify and/or update technical and commercial information relating to the products, in order to keep them continually up-to-date within a changing market determining the cost of raw materials, and without need of prior notice. Nonetheless the Client can always request, via the contacts section of the website, that we provide any necessary clarification. By implication the image supplied with the description of a product may not perfectly represent its actual characteristics, as it may vary in colour, size and accessories compared to the product shown.

2. All orders received will receive email confirmed from Fior di Loto di Chen Rongrong to the Client address shown in the order. The confirmation email will contain the "Client Order Number" which should be quoted in all further communication with Fior di Loto di Chen Rongrong The confirmation message will also include all details given by the Client, whose responsibility it remains to duly check the details and communicate any corrections in an appropriate timeframe. Furthermore the Client can check every stage of their order via the dedicated area in the section: "My Orders".

3. Fior di Loto di Chen Rongrong will inform the Client immediately if the order is not accepted.

4. All prices stated on the website are exclusive of VAT. The Client can see VAT price lists on request. As stated in section C, point 1, Fior di Loto di Chen Rongrong reserves the right to modify prices at any time, due to market variations, without prior warning. Prices of any items already ordered will remain unmodified.

5. Excessive online user/client demand on the website www.wholesaleleatherbagsitaly.com. and simultaneous placing of electronic orders, may modify the availability of a product. For these reasons Fior di Loto di Chen Rongrong cannot guarantee the correct allocation of merchandise, but will send a confirmation email or fax as soon as possible, regarding the allocation of merchandise, subject to confirmation of all the conditions of payment.

D - Method of payment

1. Credit card and PayPal.

All transactions made using PayPal and credit card use the connection code SSL at 128-bits.
Further information can be found by clicking on the security certificate of the bank indicated in the address field of any browser. 
The caption "https" in the address field shows a protected connection.
As a further form of security for online purchases, Visa and MasterCard give the option of creating a password to protect data given during the transaction.
In this way no one can use the card without the consent of the cardholder.
Any attempt at fraud will be identified and reported to the appropriate authorities.

2. Advanced Bank Transfer

Send us a copy of the payment showing the C.R.O. number by fax.
In case of payment via an Advanced Bank Transfer, the Client's order will be reserved until we receive proof of payment. To ensure a speedy delivery, the Client is invited to fax the bank payment receipt showing the C.R.O. to fax number 0039 - 055 - 5270236 or email info@wholesaleleatherbagsitaly.com . The dispatch or collection of the order by your courier will be carried out once Fior di Loto di Chen Rongrong receives payment in its current account, which must take place within seven working days from the date of receiving the order. After this the order will be automatically deemed cancelled. The bank transfer details must contain the identification and order number given in the confirmation email. Our bank details are shown in the confirmation email sent when you place your order.

E - Minimum Order

The minimum number of supply is established in 5 bags. The minimum order has been calculated to absorb the cost of post and packaging. If the order made on www.wholesaleleatherbagsitaly.com does not reach this amount, we will let the Client know by email or phone. If after five days the Client does not reformulate the "minimum order", Fior di Loto di Chen Rongrong will deem the order cancelled.

F - Filling Orders - Timescale

The timing of order fulfillment depends on the number pieces ordered. For orders over 100 pieces contact the administration to arrange delivery times.. In the case of stock shortage (even partial), Fior di Loto di Chen Rongrong will contact the Client to inform them of the date of dispatch.

1. For urgent delivery requests please contact Customer Services.

G - Method of delivery

Fior di Loto di Chen Rongrong sends a full invoice for each completed order made on www.wholesaleleatherbagsitaly.com. The information the Client gives when they place the order is used for the invoice. Invoices cannot be changed once issued and sent. The Client must pay for the merchandise using the method chosen when placing the order. No other cost is due to Fior di Loto di Chen Rongrong. The cost of shipping is calculated prior to the issuance of the invoice.  Delivery charges is calculated based on the weight of products. Once accepted and confirmed, the order will be processed by our staff and the delivery of the items purchased will be forwarded as soon as possible.

The Client pays all delivery charges. Delivery charges are not included in online cost.

To calculate delivery charges please contact the dealer by phone or email to info@wholesaleleatherbagsitaly.com

The order shipment will be made after payment of the merchandise and delivery charges

The system will forward an e-mail with all the details of your order to recive your e-mail address. An average time of order fulfillment is three working days after receiving the order. 1. Courier Delivery

When the merchandise is delivered by the courier the Client must check:

• that the number of items delivered corresponds to the number of items shown on the invoice;

• that packaging appears complete, undamaged, not wet or in any way changed, including sealing materials (adhesive tape or staples). Any damaged or missing items or information must be immediately made known to the delivery courier, adding the phrase "collected with reservations" to any accompanying documents and confirmed within seven days via fax or recorded delivery to Fior di Loto di Chen Rongrong, Via dei cattani 168, 50145(FI) - Italy; fax: 0039 - 055 - 5270236.

Even if the packaging is undamaged, the merchandise must be checked on the day of delivery. Any discrepancy must be reported in writing via fax or recorded delivery. Any report that does not comply with these requirements will not be taken into consideration. The Client is responsible for all statements they make. Once the courier's document has been signed, the Client may not make any further claim regarding the external condition of the package.

2. Collection from warehouse

If the Client collects the merchandise from our warehouse, they incur no further delivery or other costs.

3. Client's Courier

If the Client prefers, they can collect the merchandise by sending a courier of their choice. To do this, contact our sales department.

H - Delivery charges

The Client pays all delivery charges. Charges is calculated based on the number of packages and depending on the size of the packages, and it is communicated to the client before to the issuance of the invoice. You will be notified by email or fax.

Delivery charges are not included in online cost.

To calculate delivery charges please contact the dealer by phone or email to info@wholesaleleatherbagsitaly.com

The order shipment will be made after payment of the merchandise and delivery charges

Fior di Loto di Chen Rongrong exercises the right within Italy to communicate and add any extra costs inherent to the Smaller Islands or to Disadvantaged Zones.

I - Retail conditions

Return of goods

The return of the material, in any form, must be requested by e-mail or whatsapp to info@wholesaleleatherbagsitaly.com. The request will have to be clearly stated the reason for the return, in addition to citing references of the invoice or DDT with which wholesaleleatherbagsitaly sold products. The return of the material can only be done after receiving from Fior di loto, by fax or by e-mail, reply to the request .. 
The products must be returned complete, in perfect condition and in their original packaging or, if not sufficient, repackaged so as to ensure safe transportation. The shipment will have to be made exclusively prepaid and fior di loto she will not be charged for any damage caused by negligence or neglect of the carrier. the return will have to be received no later than 30 days from the response to the request for replacement of the goods, the past that deadline, the request will automatically be canceled.


Fior di loto, guarantees its guests the products, in addition to the term established by law (7 days), for a period of time not quantifiable. 
For minor repairs, the customer will not be charged any fees in addition to shipping charges, while for larger repairs, replacements for leather, etc ..., will be charged the actual cost of labor and materials used for the repair, without any gain on the part of the company. 
The warranty does not cover damage caused by: tampering, negligence, transport and anything else outside of the control of Fior di loto di chen rongrong.

Why A Privacy Policy?

This page will describe management of our web site as regards processing the personal data of users that visit us.

This information is provided - also in pursuance of Section 13 of Legislative Decree no. 196/2003 -  to any entity having to do with the web-based services that are made available by the Garante per la protezione dei dati personali (Italian Data Protection Authority) via electronic networks as from the following address:


which corresponds to the home page of our official web site.

The information provided only applies to our web site and does not concern any web sites that may be visited by an user via external links.

The information provided is also based on the guidelines contained in Recommendation no. 2/2001, which was adopted on 17 May 2001 by the European data protection authorities within the Working Party set up underArticle 29 of European Directive 95/46/EC in order to lay down minimum requirements for the collection of personal data online - especially with regard to arrangements, timing and contents of the information to be provided by data controllers to users visiting web pages for whatever purpose.

The above Recommendation as well as a summary of its purposes can be found in another section of this site.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Data Controller

Visiting this site may result into the processing of data concerning identified or identifiable persons.

The data controller is the Fior di Loto di Chen Rongrong per la protezione dei dati personali (Italian Data Protection Authority), with registered office in Via Edison 4 int. 23, Sesto Fiorentino 50019 (FI) Italy.

Place Where Data Is Processed

The processing operations related to the web-based services that are made available via this website are carried out at the aforementioned office of the Fior di Loto di Chen Rongrong exclusively by technical staff in charge of said processing, or else by persons tasked with such maintenance activities as may be necessary from time to time.

No data resulting from web-based services is either communicated or disseminated.

Any personal data that is provided by users requesting to be sent information materials such as bulletins, CD-ROMs, newsletters, annual reports, answers to questions, decisions and sundry provisions, etc. is only used to provide the service and/or discharge the tasks requested and is disclosed to third parties only if this is necessary for the said purposes.

Categories of Processed Data

Navigation Data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data Provided Voluntarily by Users

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Specific summary information notices will be shown and/or displayed on the pages that are used for providing services on demand.


No personal data concerning users is acquired by the website in this regard.

No cookies are used to transmit personal information, nor are so-called persistent cookies or user tracking systems implemented.

Use of the so-called session cookies – which are not stored permanently on the user's computer and disappear upon closing the browser – is exclusively limited to the transmission of session ID's – consisting of server-generated casual numbers – as necessary to allow secure, effective navigation.

The so-called session cookies used by this website make it unnecessary to implement other computer techniques that are potentially detrimental to the confidentiality of user navigation, whilst they do not allow acquiring the user's personal identification data.

Optional Data Provision

Subject to the specifications made with regard to navigation data, users are free to provide the personal data either to be entered in the application forms submitted to the Office or referred to in contacting the Office to request delivery of information materials and other communications.

Failure to provide such data may entail the failure to be provided with the items requested.

For completeness' sake, it should be pointed out that in some cases – which are not the subject of the standard management of this website – our Authority may request information pursuant to Section 157(1) of Legislative Decree no. 196/2003 with a view to supervising the processing of personal data. In these cases it is mandatory to comply under penalty of administrative penalties.

Processing Arrangements

Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected.

Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.

Data Subjects' Rights

Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003).

The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data.

All requests should be emailed to info@wholesaleleatherbagsitaly.com, or sent to Fior di Loto ditta individuale - P.IVA 06274690483 Via dei cattani, 168 50145(FI) - Italy.


This privacy notice can be viewed in automatic format by means of the most recent browsers implementing the P3P (Platform for Privacy Preferences Project) standard as proposed by the World Wide Web Consortium (www.w3c.org).

All efforts will be made to ensure the highest interoperability between the functions of this site and the automatic privacy verification mechanisms that are made available by some software products applied by users.

is the privacy policy of this site and will be updated as necessary.